Monitoring packaging robots

Schubert Packaging Systems has been developing tailor-made end-of-line packaging robots for over 50 years. They provide their clients with modular packaging lines, that are configured to match their precise and individual requirements. These may include tracability and documentation of every single product, visual quality control through high speed cameras, custom configuration of printed labels and of course the planning of predefined batches and the audit of all relevant processes.

While adapting the control software to modern web technologies, Schubert took the chance to optimize the usability and user experience of their product. Redefine helped shape a completely new user interface.

Since the functional requirements were already defined, we started by drafting lo-fi sketches with pen and paper, focussing on the optimization of the content architecture, navigation and the simplification of the workflows. These sketches were then evaluated in workshops with various internal stakeholders and domain experts.

For our partner Super Computing Systems (SCS), who was responsible for the software development, these sketches were the starting point for the technical specification of the user interface. Meanwhile Redefine transformed them into high-end screen designs, based on Schubert's corporate identity.

The product can be devided into two parts. One part, is available on the embedded control panel of the packaging line. Here the basics like starting, observing and tracking a batch are handled by manufacturers on a touch screen. In this context the user interface must be easily comprehensible to avoid incorrect actions, offer a clear exception handling and allow input with hindered circumstances like wearing gloves.

The other part is  accessible on remote workstations, and optimized for interaction by mouse. This is where the general setup of the packaging line and the batch configuration are done. The challenge was to translate complex functional requirements into simple and reusable interaction patterns.

We designed a consistent, intuitive interaction concept, that helps both engineers and manufacturers fulfill their tasks. With the new visual style, the Schubert brand will be recognisable on all future packaging lines.